Privacy Policy

We value and protect your privacy

Last Updated: January 21, 2026

Introduction

Welcome to Translation Input Method (hereinafter referred to as "the Software" or "we"). We understand the importance of your personal information and will take appropriate security measures in accordance with legal requirements to protect your personal information security.

This Privacy Policy applies to all products and services provided by Translation Input Method. Please read and fully understand this policy before using our products or services. If you do not agree with any content of this Privacy Policy, please stop using our products and services immediately.

1. How We Collect Information

1.1 Information You Provide

During your use of the Software, you may actively provide us with the following information:

  • Account Information: Email address, username when you register an account
  • Custom Dictionary: Custom translation entries and professional terms you add
  • Feedback: Contact information and descriptions when you provide feedback or suggestions

1.2 Automatically Collected Information

To provide better service, we may automatically collect the following information:

  • Device Information: Operating system type, version, device model, screen resolution
  • Usage Information: Software version, usage duration, feature usage frequency (anonymous statistics)
  • Log Information: Crash logs, error reports (does not include your input content)

1.3 Information We Do NOT Collect

Important Commitment:

  • We do NOT collect your input content: In offline mode, all input is processed locally only
  • We do NOT collect sensitive information: No collection of contacts, messages, call logs, etc.
  • We do NOT record keyboard input: No keyboard logging or input history (unless you save to custom dictionary)

2. How We Use Information

We use the collected information for the following purposes:

  • Provide Core Services: Enable translation, input suggestions, and other basic features
  • Account Management: Create and manage your account, sync custom settings
  • Improve Product: Analyze usage (anonymous statistics) to optimize features and performance
  • Technical Support: Respond to your inquiries and feedback, solve technical issues
  • Security: Detect and prevent fraud, abuse, and illegal activities
  • Legal Compliance: Fulfill obligations required by laws and regulations

3. Online vs Offline Mode

3.1 Offline Mode

Offline mode note: In offline mode:

  • Offline-capable content is processed locally where the current feature supports it
  • When network features are not required, translation requests are not actively sent to servers
  • Input handling should be verified against the current offline feature notes
  • Useful for workflows that need to reduce network dependence

3.2 Online Mode

Online mode provides more powerful translation features, including:

  • Online translation capability depends on the current version notes
  • Cloud sync for custom dictionary and settings
  • Language and terminology behavior should be verified in the current version notes

Data Transmission in Online Mode: Text required for translation requests may be transmitted. Transport behavior and security wording should be verified in the current privacy and product notes.

4. Information Sharing and Disclosure

We commit to not selling your personal information. We may share your information only in the following cases:

4.1 With Your Consent

We will share your information with other parties after obtaining your explicit consent.

4.2 Service Providers

We may share necessary information with third-party service providers, including:

  • Cloud Service Providers: For data storage and processing
  • Analytics Services: For analyzing software usage (anonymous data only)
  • Payment Processors: For handling paid feature transactions (if applicable)

Third-party service provider handling should be read together with this policy and the applicable service notes.

4.3 Legal Requirements

We may need to disclose your information in the following situations:

  • Compliance with laws, regulations, government requirements, or judicial processes
  • Protection of our or other users' legitimate rights
  • Response to emergencies to protect personal safety

5. Information Storage and Security

5.1 Storage Location

  • Local Data: Custom dictionary, offline translation cache stored on your device
  • Cloud Data: Account information and sync data stored on secure cloud servers

5.2 Retention Period

  • Account Information: Retained until you delete your account
  • Usage Logs: Retained as needed for service operation and support, according to current policy wording
  • Crash Reports: Retained as needed for troubleshooting and product improvement, according to current policy wording

5.3 Security Measures

We take multiple security measures to protect your information:

  • Transport Protection: Online requests use necessary transport protection measures according to current security notes
  • Storage Protection: Data that needs to be stored is handled with necessary access and storage protections
  • Access Control: Data access is limited by role and support needs
  • Security Checks: Security checks and improvements are performed as needed for product operation
  • Incident Response: Established security incident emergency response mechanism

6. Your Rights

According to relevant laws and regulations, you have the following rights:

  • Right to Access: You have the right to know what information we collect about you
  • Right to Rectification: You have the right to request correction if your information is inaccurate or incomplete
  • Right to Deletion: You can request deletion of your personal information (except where required by law)
  • Withdraw Consent: You can withdraw consent for information processing at any time
  • Account Deletion: You can delete your account at any time, and we will delete your account information
  • Data Portability: You can export your custom dictionary and settings

How to Exercise Your Rights: Please contact us through "Settings → Privacy & Security" in the software or send an email to [email protected]. We will respond to your request within 15 business days.

7. Cookies and Tracking Technologies

The Software may use the following technologies:

  • Local Storage: Store settings and preferences on your device
  • Anonymous Identifiers: For statistical analysis, not linked to your personal identity
  • Crash Reporting: Collect crash information to improve software stability

You can disable data collection in settings, which will not affect core software functionality.

8. Children's Privacy Protection

We take children's personal information protection seriously:

  • This Software is suitable for all ages
  • If you are a minor, we recommend using the Software with guardian consent
  • If you are a guardian and discover a minor has provided information without consent, please contact us for deletion
  • We do not knowingly collect personal information from children under 14

9. Third-Party Services

The Software may integrate third-party services, including but not limited to:

  • Third-party translation engines (Google Translate, Microsoft Translator, etc.)
  • Cloud storage services (for account data sync)
  • Analytics services (for anonymous usage statistics)

These third-party services have their own privacy policies. We recommend reviewing their privacy policies to understand how they handle your information.

10. International Data Transfer

Your information may be transferred and processed outside your country/region. In such cases, we will:

  • Ensure recipients have adequate data protection levels
  • Sign data transfer agreements to regulate data usage
  • Take additional security measures to protect data

11. Privacy Policy Changes

We may update this Privacy Policy from time to time. When updating:

  • We will post update notices in prominent positions in the software
  • For major changes, we will notify you via email or pop-up
  • Your continued use of the software indicates acceptance of the updated policy
  • If you disagree with changes, please stop using the software and delete your account

12. Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, please contact us through:

Email: [email protected]

Feedback: In-app "Settings → Help & Feedback"

Address: [Your Company Address]

We will respond to your request within 15 business days.